Complex Care Support Worker
Deliver person-centred care in accordance with individual care plans, risk assessments, and clinical guidance.
Provide personal care with dignity and respect.
Support clients with daily living activities, including washing, dressing, grooming, toileting, and mobility.
Assist with moving and handling using appropriate equipment and safe techniques.
Administer or assist with medication in accordance with company policies and training.
Monitor and report changes in clients'' physical or emotional wellbeing.
Support clients with nutrition, hydration, meal preparation, and feeding where required.
Maintain a clean, safe, and comfortable home environment.
Accurately complete care records, medication records, and daily documentation.
Promote independence, choice, and social inclusion.
Work collaboratively with families, healthcare professionals, therapists, and the wider multidisciplinary team.
Follow safeguarding, infection prevention, health and safety, confidentiality, and company policies at all times.
Types of Complex Care You May Support
Depending on your training and experience, you may support service users with:
Spinal cord injuries
Acquired brain injuries
Neurological conditions
Multiple sclerosis
Motor neurone disease (MND)
Cerebral palsy
Muscular dystrophy
Epilepsy
Learning disabilities
Autism spectrum conditions
Physical disabilities
Palliative and end-of-life care
Respiratory conditions requiring oxygen therapy
Tracheostomy care
Ventilator support
PEG feeding
Catheter care
Bowel management
Stoma care
Diabetes management
Essential Requirements:
Caring, compassionate, and professional attitude.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a multidisciplinary team.
Flexible approach to working across multiple care packages and locations within Ipswich.
Good written and verbal English.
Commitment to delivering safe, person-centred care.
Willingness to undertake mandatory and specialist clinical training.
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