Are you an experienced Healthcare FM professional ready to lead operations within a critical hospital environment? A leading Facilities Management provider is seeking a Senior Operations Manager to oversee hard FM services at a Hospital in London. This is a key leadership role managing engineering teams, compliance, and operational performance across a busy NHS estate. Ideal for candidates with a strong MandE background and experience within healthcare, critical environments, or large-scale estates. The Role As the Senior Operations Manager, you will: Lead day-to-day hard FM operations across the hospital estate. Manage Operations Managers, engineering teams, and subcontractors to achieve SLA and KPI targets. Oversee PPM and reactive maintenance while ensuring NHS and health and safety compliance. Chair operational meetings and produce monthly performance and compliance reports. Drive service improvements and challenge underperformance across the contract. About You To be successful in this Senior Operations Manager role, you will have: Strong Healthcare FM or critical environment experience. Proven operational leadership within hard FM or engineering services. Solid understanding of MandE systems, compliance, PPMs, and reactive maintenance. HNC, HND, NVQ Level 4, or equivalent technical qualification. Excellent stakeholder management and team leadership skills. What s in it for You? £65,000 £75,000 salary package Car allowance and bonus scheme Career progression w