We''re looking for a Portuguese Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you''re fluent in Portuguese and English and enjoy helping people, you''ll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLYLocation: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role).Salary: 26,800 + Monthly performance incentiveHours: Full time, 37.5 hours a week.Hybrid: Our hybrid model is 3 days in office, 2 days from home after training.Training: First 12 weeks, Monday - Friday, 8:00am - 4:30pm.Language: This role requires spoken and written fluency in Portuguese and EnglishRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You''ll Love Working Here33 days annual leave (including bank holidays)Hybrid working - 3 days in the office, 2 days from home (subject to training and performance)6% employer pension contribution via our company schemeMonthly performance bonus$600 USD in annual Trip Coins, plus up to 8% off hotel bookings worldwide and a birthday Trip Coins giftHealth Cash Plan covering dental, optical, physiotherapy, massages and moreFree on-site gym or discounted memberships with Nuffield Health and PureGymEnhanced family leave, enhanced sick pay and an Employee Assistance Programme$450 USD ..... full job details .....