Join the World''s Leading Pizza Delivery Company You already know who we are and what we do! Domino''s UK and Ireland is the powerhouse behind our exceptional products. We''re innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We''re looking for a passionate and customer-focused IT Service Desk Analyst to join our team. At Domino''s, we''re not just about pizza - we''re about innovation, technology, and delivering a slice of happiness to our customers. Our IT team plays a crucial role in ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you''ll have a basic level of IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role. You will have a proven track record in first class customer service, excellent telephone manner and organisational skills. What''s in it for you: Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team