Internal Sales - Packaging / CorrugatedLocation - West BromwichSalary - Dependent on experienceHours - 8.30 - 5pm (Monday to Friday)CompanyThis is to work for a leading packaging manufacturer who innovative, high-quality, cost-effective corrugated cardboard packaging.OverviewOur client is seeking a highly organised and proactive Sales Administrator to join their customer services team. The successful candidate will play a vital role as part of the customer services department by managing administrative tasks, maintaining customer relationships, and ensuring smooth operational workflows.Job description Manage and update customer information using the in-house system Abaca to ensure data accuracy and accessibility.Process sales orders, quotations and be the point of contact for customersProvide exceptional customer service by responding promptly to client inquiries via email, telephone or when they visit us on site.Customer order updates and development including customer feedbackWorking with the external sales team and providing supportRaising purchase orders and liaison with suppliersEnsure timely completion of all administrative duties while adhering to organisational policies.Other duties that may arise within the customer service team including sickness and holiday cover.Qualification and ExperienceYou should be computer literate and have experience of order input (Abaca experience highly desirable)Experience dealing with customers and providing quotationsIdeally from a si