Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Mail Room Site Services Specialist Located: Central London Package: £28,808, plus bonus and additional benefits Shift patterns: 8.00 am - 4.30 pm/8.30 am - 5.00 pm/9.00 am - 5.30 pm/9.30 am - 6.00 pm About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud and IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service to the customer, to meet agreed SLA s and customer satisfaction. Help solve operational problems quickly and efficiently to ensure the most efficient service is provided. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any re