Are you looking for a career move where you can use your housing experience and customer service skills to help create homes and schemes that we can all be proud of? Join us as a Housing Assistant. At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere. Now we''re seeking a Housing Assistant to deliver a responsive and proactive housing management service at Bethany House, our female scheme in Islington - as well as contributing to initiatives that enhance our services for tenants and residents in permanent and temporary accommodation. You''ll be expected to provide a customer focused letting service to all prospective and new tenants and to liaise with tenants on housing management issues. Your responsibilities will range from reception and office admin duties to housing management functions, including rent collection. This will include managing post and visitors, overseeing all contractors coming into the building, dealing with emergency situations and liaising with the team to ensure all tasks are covered and completed. We''re looking for: • Proven experience in supported housing, with knowledge of welfare benefits, rent collection and identifying maintenance/repair issues. • Proven experience in customer service and handling complaints. • Experience of IT systems and Microsoft Office applications. • Experience of administrat