Are you ready to take your career to new heights? We re looking for a for a passionate Customer Service Representative to to work fully remotely with a team in Glasgow! This full-time position offers growth, flexibility, and the chance to work with a dynamic team. If you re driven to provide exceptional customer experiences and ready to work from the comfort of your home, we want to hear from you! What you will get in your new role Work-life balance with Monday to Friday schedule Competitive salary of £23,809 per annum Fully remote position Keep in touch days and staff nights out Opportunity for professional growth and development Supportive and inclusive company culture Responsibilities in your new role as Customer Service Representative In this role, you will engage with customers over the phone, showcasing your sales expertise by effectively explaining products. You ll be responsible for following up on warm leads and handling both inbound and outbound inquiries. Additionally, you ll maintain communication through writing detailed emails to ensure clarity and satisfaction in every customer interaction. Your personality, experience and qualifications We are looking for a candidate who is adaptable and eager to learn, as you will need to complete three weeks of in-office training. Previous experience in customer service essential, along with strong written communication skills. Experience within sales will be beneficial but not essential as customers require a soft sell