Senior Helplines Coordinator Location: South West London (Central Office is based in Mortlake 12 mins from Clapham Junction and 23 mins from Waterloo)Salary: £33,500 pro rata (£26,800 actual)Hours: 28 hours per week - Wednesday 10:00-18:00, Thursday 9:30-17:30, Friday 9:30-17:30, Saturday 10:00-18:00Contract: Permanent ABOUT THEM Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. THE IMPACT YOU WILL HAVE As a Senior Helpline Coordinator, you will help ensure their award winning, high quality, 7 day a week helpline is safe, effective and compassionate for children, young people, adults in crisis, and their families. You ll support smooth daily operations, oversee rotas, guide staff and volunteers, make safeguarding decisions, and ensure every contact is handled with care. Your leadership will help keep this vital lifeline running and continuously improving. ABOUT YOU You ll bring strong frontline experience, sound judgement and a calm, supportive approach. You will have: Right to work in the UK.Experience supportin