Applications Support Lead (Azure DevOps)

Start Date: ASAP Contract Length: 3 months Work Location: Remote - Ad-hoc travel to Neston aprx. twice per month IR35 Status: Inside IR35 Security Clearance: SC Cleared Join a critical digital services programme, where you''ll guide a small team of application support engineers through hands-on delivery and performance of DevOps and application management services across a complex data integration platform. Responsibilities: Lead small team of apps support engineers focused on production andamp; development Manage and improve service performance using ITIL processes Main POC for incidents, change, problem management and service reporting Provide expert-level development support on InterSystems products Drive ongoing improvements to integration workflows (EMPI, PD, and IRIS platforms) Oversee application life cycle management in Azure cloud environments Work with delivery managers and agile teams to ensure delivery of app updates Support automation of infrastructure provisioning and deployment pipelines Participate in Agile ceremonies and ensure alignment with DevOps best practices Mentor engineers and foster a continuous improvement culture Required Experience: History leading small agile teams of application support engineers in enterprise environments In-depth knowledge and experience with InterSystems HealthShare/HealthConnect - including EMPI, PD, IRIS, and Integration Engine Strong understanding of ITIL service management frameworks Hands-on experience managing appli
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