General Manager - Bounce Old StreetCompany and Brand Statement:At State of Play Hospitality, we believe in the power of hospitality to bring people together and create unforgettable moments. We''re seeking friendly and outgoing individuals to join our team. If you have a passion for providing exceptional service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you!Bounce has been delivering unforgettable nights out for groups since 2012 and with it, arguably, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce''s Games Gurus.Our Core Values define how we work togetherWe Take the Initiative - We''re Thoughtful - We Strive for Excellence - We Celebrate the WinsOur Leadership Principles guide how we lead and growListen to the Customer - Own the Problem - Test and Learn - Create Positive Energy - Show UrgencyBe Consistent and Fair - Be Both Independently Minded and a Team Player - Be a Big PersonBe Respectful of Company Resources - Deliver ResultsOverview of Role: Leading from the front, you set the standard for excellence, ensuring every guest experience is unforgettable while driving the venue''s success. You''ll take the initiative, bringing fresh ideas and positive energy to keep the venue buzzing, the team thriving, and the drinks flowing. Whether it''s refining o