The Grand Hotel Leicester

by the Unlimited Collection

is

seeking

a

charming

and engaging

R

eceptionist

with a passion for service excellence

.

You will report to the

Assistant

Front Office Manager

, working towards

providing our guests with memorable experiences

of the city.The

R

eceptionist

will

be responsible for

:G

iv

ing

our guests a memorable welcome and

lasting impressionProvid

ing

exceptional service by

demonstrating

full knowledge of our products,

services

and facilitiesEnsur

ing

that the daily task list is completed effectivelyWork

ing

collaboratively with your colleagues to deliver captivating experiencesTa

king

initiative in accommodating our

guests

needs in a resourceful manner

To be successful in the role of

Receptionist

, we

require

:Excellent guest engagement skillsAn ability to bring the guest experience to life throughout the hotelWillingness to learn and work with IT systems quicklyThe ability to communicate and organize yourself in line with different guest expectationsA good command of English is essential, a second language is

advantageous

Working with us provides the following benefits toyou:Genuine career opportunities within our businessValuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunitiesAbout UsThe Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott''s award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. ThroughAscott Star Rewards (ASR),Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.Privacy Policy | Personal Data | Ascott

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