Job Title: Client-Side Portfolio Manager Location: North London Salary: Circa £95,000 Hybrid Working: 2 3 days from home Job Purpose To oversee the management of a UK-wide portfolio. Working alongside the Head of Estates, the role ensures service delivery, compliance, and effective performance of managing agents. Key Responsibilities and#(phone number removed);️ Take ownership of complex property management issues, driving them through to resolution. and#(phone number removed); Support the Head of Estates in overseeing the Property Management team. and#(phone number removed);️ Maintain regular contact with managing agents, leaseholders, residents, resident associations, and third-party management companies. and#(phone number removed); Drive performance and responsiveness of managing agents to ensure high service standards. and#(phone number removed); Coordinate and respond promptly to escalated complaints. and#(phone number removed); Ensure compliance with all statutory requirements, including health and safety and fire risk assessments. and#(phone number removed); Assist in acquisition due diligence and manage legal, insurance, finance, consents, and asset-related queries. and#(phone number removed); Prepare reports and present at internal management meetings. and#(phone number removed); Act as the link between operational teams and senior management, translating strategic goals into team outputs. and#(phone number removed); Handle complex complaints and