Bike Mechanic Northampton Hybrid Up to 28,000 + BonusAre you an experienced Bike Mechanic looking for a different kind of opportunity?This is a great opportunity to take your technical cycling knowledge beyond the workshop and move into a customer-focused role with a local sports retailer.We are looking for a Bike Mechanic to use their technical knowledge to support customers and stores, helping with bicycle repairs, troubleshooting and aftersales queries.You''ll use your knowledge of bikes and components to find practical solutions, support stores and customers, and help promote repair rather than replacement.What''s in it for you:Salary up to 28,000 plus performance bonusHybrid working, with 2 to 3 days per week in the Northampton officeCareer development and ongoing trainingStaff discounts and wider retail benefitsOpportunity to develop your career outside of a traditional workshop environmentCollaborative and supportive team environmentWhat you''ll be doing:Providing technical support to customers and stores via phone and emailUsing your bicycle repair knowledge to troubleshoot technical issuesAdvising on repairs, servicing and appropriate solutionsSupporting stores with aftersales and technical queriesHelping identify cost-effective repair solutions for customersPromoting repair and sustainable solutions where appropriateBuilding strong relationships with stores and internal teamsContinuously developing your technical knowledge across bikes, components and cycling ..... full job details .....