Job Opportunity: Account Manager (Temporary-permanent)Location: Stoke on Trent, ST1 area.Contract Type: Temporary- permanent Working Pattern: Full Time. Monday-Friday 8:30am-5pm. Fully site/ desk based. Rate of pay: 14.35phAre you a dynamic professional with a passion for building relationships and driving results? Our client, a leading player in the logistics and transportation industry, is seeking an enthusiastic Account Manager to join their team in Stoke on Trent. This is an exciting opportunity to make a significant impact in a fast-paced environment while working with a team that values collaboration and innovation.Key Responsibilities:Manage day-to-day client communications, service issues, and agreed actions.Monitor order accuracy, dispatch, stock, returns, and SLA performance.Prepare clear performance reports and lead regular service reviews.Gather forecasts and promotional plans to support operational planning.Coordinate service improvements, on boarding, and operational changes.Maintain accurate account and activity records Develop and maintain strong relationships with clients, ensuring their needs are met with exceptional service.Acting as the primary point of contact for client inquiriesIdentifying opportunities for account growth and up selling additional services.Monitoring account performance and preparing regular reports for clients.The Ideal Candidate:Our client is looking for an individual who possesses the following skills and attributes:Previous account ..... full job details .....