Administration Assistant Monday to Friday 10am-6pm, Saturday 11am-5pm with 1 day off in lieu during the week Salary: £24,000 - £26,000 DOE Full time fully office-based only We are looking for an experienced and reliable Administration Assistant to join our busy team. You will support the smooth running of tenancy related administration, working accurately and efficiently in a fast-paced, detail-driven environment. The role Carry out thorough tenant checks, including references, documentation and status checks, in line with company policies. Review credit history and landlord, employment references, ensuring all documentation is accurate and received on time. Process a high volume of tenancy applications and booking requests quickly and accurately. Communicate with clients, providing information, confirming bookings or issuing rejections where necessary. Ensure correct rent, dates and holding deposits are collected, recorded and approved by relevant departments. Maintain accurate and up-to-date records, including references, bookings and deposits. Manage property keys, ensuring availability, issue to tenants and accurate recording of access codes. Escalate issues, discrepancies or additional requirements to relevant managers and teams. Respond promptly to queries and resolve administrative issues where possible. Work collaboratively with internal teams and contribute ideas to improve administrative processes. Maintain a high level of confidentiality and professionalism at all