Technical Support Engineer - UX
Technical Support Engineer - UX Our client is looking for a Technical Support Engineer to start ASAP on a long term contract. You will be a Customer Advocate providing support to users/administrators of their platform. You will be contributing to the growth of best practices for delivery of support services.Hybrid working Duration - 12 months Inside IR35 Skills andamp; Experience 2+ years of related experience within technical support or software coding environmentExperienced in providing SaaS supportExperience using tools like Eclipse, Splunk, Xcode, Android studio, SauceLabUI development or support experienceExperience in two (or more) of the following: CSS, AJAX, ReactJS, GraphQL, AngularJS, Mobile application development o Reading and debugging Java and JavaScript code (Writing JavaScripts will be beneficial)Troubleshooting experience using browser developer toolsAdvance knowledge of the components in cloud/web applications and experience in Application Support. Mobile application support experience will be bonus.Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell) Good experience with relational databases (eg MySQL, Oracle).Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)Experience using Linux/Unix OR Microsoft Server Demonstrated ability to understand the problem statement and troubleshoot complex technical issues with easeExcellent written and verbal communication skills with the ability to
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