MERITUS are recruiting for a Pensions Operations Manager to join our client in Filton on an initial 6 month contract with likely extensions thereafter.PENSIONS OPERATIONS MANAGER - INSIDE IR35 - 37 PER HOUR - FILTON, UK - 6 MONTHS - SINGLE STAGE INTERVIEW PROCESSKey Responsibilities:Oversee the operational activities of the team (retirement including specific processes on medical ground, death benefits recommendation, income protection claims management, invoicing, communication campaigns)Manage relationships with third party pension administrators.Continuously plan, evaluate, and improve processes to enhance speed, quality, efficiency, and output.Conduct regular team meetings to foster information sharing and address business concerns.Prepare and maintain reports and management information (MI) necessary for various stakeholders.Plan and allocate resources to achieve daily, weekly, and monthly goals.Ensure compliance with company policies and regulatory standards.Implement process changes due to legislative or company policy updates.Required Skills:Contribute effectively to the broader business success within the group.Attention to detail and ability to perform under pressure.Ability to establish and communicate processes across the team and organisation.Analytical skills with the capability to own and manage projects to successful completion.Effective communication with wider group management.Confidence in asking questions and seeking clarity.Ability to prioritise tasks and