Technical Sales and Service Coordinator
SF Partners are supporting an established Shrewsbury SW1 based business that are looking to recruit a Technical Sales and Service Coordinator on a permanent basis. Salary: £35,000-£45,000 Working pattern: full time site based We are seeking an experienced Technical Sales and Service Co-Ordinator to provide professional support to customers and internal departments throughout the sales and service process. The successful candidate will have previous experience in a similar role, the ability to interpret technical drawings, and a proven track record of providing technical advice, coordinating appointments, resolving customer issues, and arranging collections and deliveries. Proficiency in SAP is essential.Key Responsibilities - Respond promptly and professionally to customer enquiries, providing accurate technical and product information. - Read, interpret and apply technical drawings, specifications and associated documentation. - Advise customers on appropriate products, services and technical solutions in accordance with their requirements. - Prepare, process and follow up quotations, orders and service-related documentation. - Arrange and co-ordinate customer appointments, site visits, installations, inspections and service callouts. - Arrange the collection and delivery of products, equipment and materials in liaison with customers, drivers, suppliers and relevant internal departments. - Monitor orders and service requests, providing customers with timely updates ..... full job details .....
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