Procurement Manager - CRM

Overview Procurement Manager for a CRM Implementation is required for a Charity in London on a 12 month Fixed Term contract paying 48,000. You will be required to work onsite in the offices in London 2 days a week. You must have previous experience in end to end IT Procurement and ideally you will be able to demonstrate experience in the procurement of a CRM system or relevant system previously. You must have a strong Procurement background for this role and not just a broad IT background. Role Purpose To lead the procurement process for a systems development and integration partner to support the CRM programme, ensuring the selected provider is effectively appointed and onboarded in line with delivery needs. The role sits within the Procurement team and operates on an embedded basis within the CRM programme to ensure alignment with programme delivery and organisational objectives. Key Responsibilities Tender Management: Lead the procurement process to appoint a systems development and integration partner for the CRM programme - including market engagement, tender documentation (PQQ, ITT), evaluation and contract award. This will include developing clear technical specifications and designing appropriate commercial mechanisms such as SLAs, KPIs, reporting requirements, and any risk/reward or incentivisation elements to support delivery and contract performance. Contract Management: Support the development, negotiation, and mobilisation of contractual agreements with the
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