This Service Engineer role offers an exciting opportunity to work within the industrial and manufacturing sector. The position requires expertise in engineering and manufacturing processes, as well as a commitment to maintaining high standards in service delivery.Client DetailsThe employer is a well-established organisation in the industrial and manufacturing industry. Known for its innovative approach to engineering solutions, the company operates with a dedicated focus on quality and efficiency in its small-sized team.DescriptionInstalling and supporting industrial laser and automation systems at customer facilities.Diagnosing and resolving mechanical, electrical and process-related faults both remotely and on-site.Providing technical support to customers during production operations.Supporting machine testing and factory acceptance testing prior to shipment.Performing preventative maintenance and service inspections on installed equipment.Assisting customers with setup, optimisation and process adjustments for laser applications.Documenting service activities, technical issues and resolutions through internal systems and service reports.Working closely with Engineering, Production and Applications teams to provide feedback from the field that supports continuous product improvement.Supporting customer training during machine installation and commissioning.Responding to service tickets and technical enquiries in a timely and professional manner.Travelling to customer sites