Customer Account Manager - Merchandise Salary 28,000 - Based in Brixton Office-Based Role A sustainability-led promotional merchandise company in Brixton is looking for a Customer Account Manager to join their team in Brixton. This is a client-facing role where you''ll manage projects end-to-end, building strong relationships and delivering branded merchandise that''s both impactful and sustainably sourced. Acting as a trusted adviser, you''ll guide clients through the entire process, from initial brief to final delivery, ensuring every project runs smoothly and delivers on both commercial goals and environmental values.You must have a background in promotional merchandise and a solid understanding of the industry. Duties include: Client Partnership and GrowthBuild lasting partnerships with clients who share our commitment to sustainable businesspracticesGuide clients through ESG-compliant merchandise solutions that align with theirsustainability targetsIdentify opportunities to expand existing relationships whilst prospecting for like-mindednew clientsPresent innovative, eco-friendly alternatives that don''t compromise on quality or impactProject and Account Management Manage comprehensive project lifecycles from quotation through artwork approval to timely deliveryCoordinate VIP client webstores, working closely with our web development and fulfilment teamsOversee product sourcing with our global network of certified sustainable suppliersEnsure all deliverables meet our rig