Senior Service Charge Analyst We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate, compliant and transparent service charge delivery. Position: Senior Service Charge Analyst Salary: £42,149 to £46,410 per annum (London weighted) Location: London, Stratford with hybrid working (20% to 40% office based) Hours: Full time, permanent Closing Date: 17th April 2026 Interview Date: Week commencing 27th April 2026 (includes Excel assessment) About the Role This is a high accountability role managing a large and complex service charge portfolio. You will take ownership of end to end service charge processes, ensuring accuracy, compliance and clear communication with residents and stakeholders. Key responsibilities include: Managing service charge estimates and actuals across a large scale portfolio Analysing financial data, identifying variances and ensuring accurate cost allocation Managing service charge deficits and driving improvements in cost recovery Interpreting leases and tenancy agreements to ensure correct apportionment Ensuring compliance with relevant legislation and regulatory frameworks Handling complex queries and complaints from residents and stakeholders Supporting tribunal cases with clear, accurate financial information Working collaboratively with finance, legal and operational teams to ensure consistency and accuracy About You You will bring strong technical knowledge and hands on experience within a servi