Responsibilities

Lead a team of managers to ensure every single one of our customers has a great experience in store, from the checkouts to the petrol station.

Plan for upcoming key trading activity and events by working closely with the rest of the store leadership team.

Regularly take full accountability for the store in the absence of a store manager, role model and coach for high standards and efficiency across the store.

Run operations at checkout areas (manned and self-scan), petrol stations (if we have one), and back of house services.

People management is a big part of the role, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.

A passionate leader who is consistently ambitious for their customers and colleagues, growing their team to do the same.

Experience of managing managers in a fast-paced, customer-facing environment.

An operator comfortable with managing alone in the absence of more senior management.

Driven to deliver high performance with a focus on efficiency and engagement.

Confident in the use of data and in understanding and interpreting KPIs or other performance indicators, with experience of improving these metrics.

Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.

Can manage disciplinaries, performance issues or other employee relations matters (up to dismissal).

A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.

Proven success in delivering and improving KPIs—from sales and stock availability to customer satisfaction and colleague engagement.

Experience handling sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement.

Leadership experience in an operational environment—retail, hospitality, or food service—where you’ve owned departmental performance and confidently led the store in the absence of senior leadership.

Evidence of leading change—rolling out new ways of working, embedding new systems, or shifting team mindsets—and bringing people with you to make change stick.

Benefits and terms

Salary will be dependent upon your experience, store size, complexity and location.

Discount card: 10% discount off shopping at Sainsbury''s, Argos, Tu and Habitat after four weeks; increases to 15% off at Sainsbury''s every Friday and Saturday and 15% off at Argos every pay day.

An annual bonus scheme based on company and personal performance.

Free food and hot drinks provided for colleagues in all our stores.

Generous holiday entitlement, maternity and paternity leave.

Pension: employer contributions matched between 4-7.5% of your pension contributions.

Sainsbury''s share scheme—we offer opportunities to invest at discounted rates.

Wellbeing support—access to emotional support, counselling, legal and financial advice.

Colleague networks to connect with like-minded people and support career development.

Cycle to Work scheme to hire a bike and equipment, with tax and NI savings.

Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Inclusion and developmentOur aim is to be an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, development opportunities including mentorship, training and career progression, and celebrate diversity through initiatives and events. For more information about our commitment to inclusivity, please see our policy.

#J-18808-Ljbffr