The Front of House Manager will oversee the smooth and efficient operation of the reception. This role is based in Edinburgh and requires excellent organisational skills and attention to detail.Client DetailsThe employer is a well-established organisation. They are known for providing exceptional services and maintaining a professional and welcoming environment.Description To coordinate the day to day running of the establishment including financial responsibility and make sound key decisions impacting the finances To manage rotas and agency bookings as well as costs To develop professional relationships with clients To develop professional relationships with staff and business stakeholders Identify areas of improvement to continually drive performance and business efficiency Organise and facilitate viewings for new enquiries with support from manager to keep occupancy levels high Develop monthly reports for management and director evaluation To oversee all front of house staff''s workload and daily tasks To manage daily administration tasks and provide task instructions to team member Provide the manager with administrative support when required Provide the manager with regular updates on front of house, staff or families queries or concerns. Daily management of staff rota with input from care home manager Daily management of online HR and rota management system Coordinate staff communication Provide administrative support to care home departments Manage new employee onboard