Collections AdvisorGreat conversations create great outcomes.We''re recruiting on behalf of a an established, award winning financial services organisation based in Epsom. They''re looking for empathetic, customer focused individuals to join their Collections team and make a real difference to customers facing financial challenges.This isn''t a traditional collections role. You''ll work in a supportive environment were understanding individual circumstances, building trust and finding sustainable solutions are at the heart of every conversation.If you''re naturally compassionate, enjoy helping people and thrive within a role where no two days are the same, we''d love to hear from you.What''s in it for you?Competitive salary and annual reviewsGenerous holiday allowance, with the option to buy and sell leaveHybrid working following your initial training periodExcellent pension schemeHealthcare and wellbeing benefitsLife assurance and enhanced family-friendly policiesSubsidised onsite facilities and free parkingRegular social events and employee recognition programmesComprehensive training and ongoing career development opportunitiesA supportive culture that genuinely puts people firstThe RoleAs a Collections Advisor, you''ll play a key role in supporting customers who may be experiencing financial difficulties. You''ll take the time to understand their circumstances, provide appropriate guidance, and agree affordable solutions that work for both the customer and the ..... full job details .....