Document Controller / Case Management Administrator
Document Controller / Case Management AdministratorGlasgowMonday - Friday, 8:30am - 4:30pm or 9:00am - 5:00pm 30,000 - 35,000 (depending on experience)Role Overview:We are looking for an experienced and detail-oriented Document Controller / Case Management Administrator to support the preparation and formatting of HR documentation for publication in our knowledge base system.The focus of this role is on formatting, structuring, and quality-checking documents to ensure they meet defined templates, style guidelines, and system requirements prior to upload.The position requires strong technical proficiency, autonomy, speed, and a consistently high standard of quality, particularly when handling large volumes of documentation.Key Responsibilities:Format HR policies, and process documents according to established guidelines and formatting standardsEnsure consistency in layout, headings, styles, tables, hyperlinks, and overall document structureConduct detailed quality checks prior to and after publicationPrepare documentation for upload into the knowledge base platform, ensuring formatting and technical compatibilityManage high-volume document formatting within defined timelinesIdentify and flag inconsistencies against established guidelinesSupport bulk updates and ongoing documentation maintenanceThe ideal candidate will have: 3-5 years of experience in documentation management, content formatting, knowledge management support, or similar rolesAdvanced proficiency in Microsoft Wo
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