This is a fantastic opportunity for someone who is Mandarin Speaker and enjoys working in a patient-facing, service-driven environment, and is confident managing coordination across doctors, patients and external medical providers. My client is hiring for a Mandarin Speaking Operations Liaison to join their clinic team. You will act as the key point of contact between patients, clinicians and external partners, ensuring a seamless and high-quality patient journey. This role combines operations, coordination, and client service, with a strong focus on communication and attention to detail. Title: Mandarin Speaking Operations LiaisonType: Full-Time, PermanentSalary: (phone number removed)Location: London / UKWorking Style: Fully on Site Key ResponsibilitiesCoordinate appointments between patients and doctors (internal and external)Provide Mandarin-English translation support during consultations when neededLiaise with hospitals, diagnostic centres and specialists for referrals and follow-upsTrack test results and ensure smooth patient pathwaysSupport patients throughout their journey, including accompanying them to external appointments where requiredAssist with documentation, including translating medical lettersDeliver a high-end, professional patient experience both in person and over the phone Key RequirementStrong communication and interpersonal skillsFluent in English and MandarinHighly organised with the ability to multitaskA proactive, hands-on approach with strong owne