A leading infrastructure and communications solutions provider is looking for a skilled IT Technician to support and maintain internal IT systems, hardware, and software. This is a fantastic opportunity for an experienced first-line support professional ready to take ownership of key technical duties in a fast-paced environment.To be considered for the role, you ll require the following essentials: IT qualification (e.g. Degree, HND, CompTIA)Minimum 1 year in a support role (helpdesk, technician, 1st line support)Strong experience with Windows 10/11, Microsoft 365, Intune, Active DirectoryKnowledge of software distribution, HP hardware, backup systemsFamiliarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networkingUK driving licence and willingness to travel nationwide if required Within this position, you ll also be: Provide 1st line IT support for users, printers, mobile devices, and IP phonesApply security patches, antivirus updates, and carry out malware remediationMonitor and resolve backup system alerts and maintain asset registersAssist with licence renewals, warranties, and routine IT maintenanceLiaise with external vendors and suppliers to resolve technical issuesMaintain documentation across all systems and IT processes Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy and Finance, Human Resources, Marketing, Contact Centre and O