£51,149 per year (plus car allowance) Hybrid - Bedfordshire, Milton Keynes and Peterborough 36.25 hours Monday - Friday 9am - 5.15pm Permanent, Full Time At Amplius, our purpose is to create safe, happy homes and thriving communities. As our Extra Care Operations Manager, you''ll lead the day-to-day running of Independent Living and Extra Care Services, ensuring financial resilience while delivering exceptional, resident-focused care that truly reflects best practice and our values. Snapshot of your roleLine manage colleagues, including Managers, Partnership Coordinators, Handypersons, and Admin Assistants. Lead the team to deliver quality, service outcomes, and performance standards required by the organisation and contracts. Ensure high-quality colleagues are recruited and manage performance, setting clear objectives and addressing poor performance. Investigate disciplinary issues and complaints, completing reports as required. Monitor building compliance, voids, rent arrears, and low-level anti-social behaviour, managing issues effectively and escalating when needed. Build positive relationships with Local Authorities, key stakeholders, and external partners; contribute to contract management with other service providers. Be present in Extra Care Schemes, support operational management, and play an active role within the wider Independent Living Leadership Team. What we''re looking for Relevant housing or support qualification (or equivalent experience) with willingness to