Tenant Liaison Officer Temporary Ongoing 19.00- 21.50 Hourly, Weekly PayLong Eaton, Nottinghamshire and surrounding areasDo you have experience in the Property Services or Construction sector dealing with residents? Are you looking for the next opportunity to rectify problems and utilise your tenant liaison skillsWe''re looking for a proactive and people-focused Resident Liaison Officer to join the team in Nottinghamshire and nearby. You''ll be the vital link between residents and project teams, ensuring works run smoothly and tenants feel supported throughout.Duties of the Tenant Liaison Officer''s role will include, but is not limited to:Providing support residents during and after works to their homes, ensuring high levels of customer satisfaction Developing effective working relationships with residents, clients, subcontractors and site personnelEnsuring effective communication to residentsObserving site Health and Safety rules and reporting risksCarrying out individual resident inductions including the RLO process, scope of works, property and personal belongings condition surveys with photographs for evidenceArranging access with the resident to enable the work to their homeThe successful Resident Liaison candidate will have:Previous experience within a customer service based role (Essential) Resident liaison experience within the construction / social housing sector (Preferred)Computer literate in MS officeAccess to own vehicle for business usePrefential RLO experience