Call Centre Customer Enabling Services Advocate 13.26 PER HOUR 35 HOURS PER WEEL You will be responsible for handling Telecare alarms, providing reassurance, and co-ordinating appropriate support for our customers which is a 24/7 service. This is a vital role in ensuring the safety and wellbeing of those who rely on our services. Experience in telecare or similar support environment is desirable and familiarity with Jontek system would be beneficial. Various hours available 24 hours a day. Attracts Night Rate and Shift Allowance, dependant on hours worked