Accounts Assistant Salary: £26,500 £28,500 depending on experience Location: Trafford Park, Manchester Hours: Monday to Friday, 40 hours per week Permanent Contract We are currently recruiting for an Accounts Assistant to join a busy and growing Finance team based in Trafford Park, Manchester. This is a great opportunity for someone with previous administration or finance experience who enjoys working in a fast-paced environment, has a keen eye for detail and takes pride in providing excellent customer service. The role will be primarily administration-focused, supporting the Credit Control team with a variety of day-to-day duties, including processing customer credit claims, raising credit notes, allocating payments and handling customer enquiries. You will work closely with colleagues across the business, helping to ensure customer accounts are maintained accurately and queries are resolved efficiently. Key Responsibilities Manage the shared credit claims inbox, investigating queries and processing customer credit notes. Process and allocate customer payments using Sage 200 and various payment platforms. Set up new customer accounts, ensuring all relevant information and documentation is obtained. Support key customer accounts, investigating and resolving account queries. Monitor and respond to the shared Credit Control inbox. Contact customers by telephone and email regarding outstanding payments and account queries. Handle incoming telephone calls and respond to ..... full job details .....