Consultant Salary: £30,000 to £40,000 depending on experience Location: Hybrid client-site onboarding, home working and office-based in Pampisford Role Type: Permanent A growing UK-based software company is looking for a Consultant to join its customer delivery team. The business develops cloud-based software that helps professional services organisations work more efficiently. This is a hands-on, customer-facing role focused on onboarding new clients, migrating existing customers to new platforms and ensuring long-term success through best-practice guidance and process optimisation. The Role The Consultant plays a key role in customer success and business growth. You will lead software implementations, deliver training, manage migrations and act as a trusted advisor throughout the customer journey. You will also represent the voice of the customer internally, working closely with Product, Support, Customer Success and Sales teams to ensure a smooth and consistent experience. The role includes time spent on-site with clients for onboarding, alongside home and office-based working. Key Responsibilities • Lead customer onboarding from kickoff to go-live • Manage customer migrations to new software platforms • Deliver engaging training sessions both remotely and in person • Build strong, trusted relationships with customers • Provide best-practice advice to improve processes and system usage • Translate complex challenges into clear, structured solutions • Act as a customer