Client Services & Operations Coordinator – Apparel Industry

Location: West London (Hammersmith)
Salary:    £27,000 – £30,000 + benefits + progression
Full-Time | Permanent
Hybrid working available after training

About the Role

We are recruiting on behalf of a leading London-based apparel and uniform design business working with premium global clients across corporate, hospitality, aviation, and retail sectors.

This is an excellent opportunity for a highly organised Client Services & Operations Coordinator to support an Account Manager with client coordination, order processing, and operational administration.

The role requires strong organisation, communication skills, and attention to detail in a fast-paced but supportive environment.

A background in fashion, apparel, or textiles is advantageous but not essential.

Key Responsibilities

• Supporting Account Managers with day-to-day client accounts
• Managing orders, spreadsheets, and reporting tasks
• Coordinating garment production, embroidery, and customisation requests
• Liaising with clients via phone and email in a professional manner
• Tracking deliveries, shipments, and production timelines
• Monitoring critical paths and project deadlines
• Updating internal systems and maintaining accurate records
• Providing administrative and operational support to the wider team

Skills & Experience Required

• Minimum 1 year experience in client services, administration, operations, or coordination
• Strong communication skills (written and verbal)
• Excellent organisational and multitasking ability
• Confident use of Microsoft Excel and spreadsheets
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Proactive, reliable, and professional approach

Desirable (not essential):

• Interest or academic background in fashion, textiles, or apparel
• Experience in hospitality, luxury retail, logistics, or project coordination

Why Apply?

• Salary £27,000 – £30,000 depending on experience
• Hybrid working after training period
• Private medical insurance
• Company pension scheme
• Clear career progression opportunities
• Exposure to premium international clients and projects
• Supportive and collaborative working culture
• Modern West London office environment

Apply Today

If you are organised, detail-focused, and looking to build a career in client services and operations within a growing London business, we would love to hear from you.