Service Designer - SC ClearedWhitehall Resources are currently looking for a Service Designer - SC Cleared. This role will mainly be remote, with odd days needed on site.This role requires the use of an FCSA umbrella company.Key Responsibilities:.andnbsp;Service designer to play a crucial role in shaping the overall experience of the CPA (complex process automation) service from start to finish.. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints. Conduct extensive research to understand user behaviours, needs, and pain points.. Help in creating services that are user-centric and effective. Work closely with various stakeholders, including Snr product managers to ensure the service aligns with both user needs and business goals. Contribute to the strategic planning of service delivery, ensuring that the service aligns with objectives. Oversee the implementation of service designs and continuously evaluate their effectiveness, making necessary adjustments based on user feedback and performance metricsThe platform will include:. Provisioning andamp; environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework. Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring andamp; benefits automation, reusable common compone