Reception Shift Supervisor (4 on 4 off) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays + Progression AscotAre you a Reception or Front of House Supervisor with luxury hospitality experience using Opera systems, looking to join a world-class 5-star hotel where you''ll take ownership of delivering exceptional guest experiences, benefit from genuine progression across a renowned global hotel group, and boost your earnings with a 5,000+ annual bonus?This well-established luxury hotel brand own numerous hotels across some of the world''s most recognisable cities including London, Rome and Los Angeles. Since their establishment, they have built a first rate reputation and pride themselves on ongoing development of staff.In this role, you will supervise the Reception and Front of House team on shift within a world-class 5-star hotel, ensuring exceptional guest service and smooth daily operations. You will lead and support Guest Service Coordinators, oversee arrivals and departures, handle guest queries and complaints, and ensure service standards are consistently met. You will use Opera systems to manage reservations, billing, and room movements, while working closely with other departments to deliver a seamless guest experience and support ongoing training and development within the team.In this role, you will use your Reception or Front of House supervisory experience and Opera systems knowledge to lead the team on shift, manage arriva