Supporter Engagement Manager
Your mission CALM has launched an ambitious fundraising growth strategy, and we are looking for a Supporter Engagement Manager to help drive our next chapter of growth. You''ll join a growing team, fresh off its biggest fundraising year to date. You''ll deliver ambitious supporter acquisition campaigns while continually testing and optimizing digital fundraising propositions. You''ll use audience insights to build supporter journeys, that drive retention and deliver a fantastic supporter experience, turning brand awareness into long term support at scale. We''re looking for someone with a mix of digital campaign delivery, data literacy, and hands on proposition development. Joining a newly formed team, you''ll start from a small portfolio of acquisition campaigns and help shape the future of giving at CALM. Responsibilities Work closely with teams across CALM to deliver digital and multi-channel acquisition campaigns at scale, testing new ideas and optimising performance using insight Own the continuous improvement of acquisition products and propositions, identifying new opportunities, testing innovative approaches, analysing performance and adapting products to reflect changing audience behaviours and digital trends. Manage and deliver against budgets, reporting on OKR''s, performance and reforecasting accordingly. Collaborate with teams to develop and maintain systems that support automated, multi-channel communications, that ensure mass audiences receive highly ..... full job details .....
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