Outbound Sales Coordinator - The Waterfront, Newburn, Riverside, Newcastle

Join a market leader and support our dynamic sales team * Salary: £27,000-£30,000 (dependent on experience) plus bonus/OTE
* Flexible benefits, up to 27 days holiday+ bank holidays and additional leave purchase scheme
* Hours: 37.5 per week, Monday-Friday
* Sector: Packaging Distribution



Unpack a rewarding sales career with Macfarlane Packaging
At Macfarlane Packaging, we`re in the business of protecting what matters-our people, our customers, and the planet. We`re equally passionate about growing careers, and this is your opportunity to shine in a role that keeps our sales operations humming. With over 75 years of industry expertise, we combine stability with innovation in a fast-paced, results-driven environment. If you`re eager to support a top-performing team and develop your skills in sales administration, read on...

Your Role: Outbound Sales Coordinator
Working as an integral part of our local team based in Newcastle, you will take ownership of managing your area independently, with responsibilities including the development of a portfolio of existing local accounts and the proactive pursuit of new business. This is a transactional sales role, involving regular outbound calls to both existing customers and prospective leads to drive growth through line extensions and increased customer spend. You`ll also have opportunities to attend customer site visits to support relationship-building and business development. This position offers hybrid working and targeted customer engagement.

What You`ll Be Doing* Conduct proactive sales calls to explore opportunities for new business, generating valuable sales leads.
* Undertake research, making outbound calls to identify and engage with prospective new customers
* Proactively develop existing accounts by identifying and seizing opportunities for up-selling and cross-selling across the product portfolio.
* Utilise CRM system (MS Dynamics) to diligently follow up on all new and existing sales leads, enquiries, and quotations.
* Take initiative to contact lapsed and underutilised accounts to promote the breadth of Macfarlane`s product and service offerings.
* Foster and maintain a comprehensive knowledge of all packaging solutions, actively sharing insights and expertise with colleagues.
* Leading on account development activity to achieve up-sell/cross-sell opportunities


What We`re Looking For
You`ll be an organised and proactive professional with a knack for outbound sales, someone who thrives on targets and relishes the `thrill of the chase` when forging new customer relationships. We`re looking for a dynamic and forward-thinking individual who can adapt quickly to offer tailored solutions and communicate effectively with a range of stakeholders. Specifically, we`d love to see: * Minimum 12 months` previous experience working within a similar targeted outbound B2B sales role (and able to demonstrate success having hit/exceeded targets)
* Strong and effective telephone manner, with a documented history of establishing rapport with customers to facilitate successful sales interactions
* Previous experience in proactively engaging in outbound calling to existing customers for up-selling and cross-selling purposes
* Proficient IT skills, including intermediate-level proficiency in Excel and prior experience with CRM systems for data management and analysis
* Solid numerical skills with keen attention to detail and the ability to interpret and analyse data accurately


Why Choose Macfarlane£
We reward your contribution with a competitive salary