SC Cleared Service Designer | Defence Programme
SC Cleared Service Designer | Defence ProgrammeHybrid Working - Corsham£515 per day | Inside IR356 Month ContractActive SC Clearance RequiredWe are seeking an experienced Service Designer to join a major defence programme delivering critical digital services within a secure government environment.This is an exciting opportunity for a Service Designer who thrives in complex delivery settings and can help shape end-to-end services that meet user needs while supporting organisational and operational objectives.Working as part of a multidisciplinary team, you''ll collaborate closely with User Researchers, Product Managers, Business Analysts, Content Designers and Technical Architects to design and improve services that make a real impact.The RoleDesign and map end-to-end services across multiple channels and touchpointsApply service design techniques to understand user needs, business goals and operational requirementsCreate service blueprints, user journeys and ecosystem mapsFacilitate workshops and collaborative design activities with stakeholdersIdentify opportunities for service improvement and transformationWork closely with delivery teams to ensure services are accessible, usable and effectiveUse research insights and evidence to inform design decisionsSupport service assessments and governance activities where requiredEssential Skills andamp; ExperienceActive SC Clearance (must be current and transferable)Proven experience delivering Service Design on government, defence ..... full job details .....
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