Infrastructure Service Design & Operating Model Consultant - Edge Hosting

-600645/day | Inside IR35 | 6 months | UK Hybrid

We are recruiting for a senior Infrastructure Service Design / Operating Model Consultant to establish a new Edge Hosting service within a global manufacturing organisation.

The programme is introducing standardised infrastructure hosting across multiple factories. The requirement is to turn the technical platform into a fully defined, governed and operational service that can be adopted consistently across the business.

This is a senior service-design and transformation role, rather than a hands-on infrastructure engineering position.

Key experience:

• Establishing enterprise infrastructure, private-cloud or hybrid-cloud services

• Defining Target Operating Models (TOM), service ownership, governance and RACI

• Creating service catalogues, service boundaries and consumption models

• Designing repeatable onboarding, deployment and service-acceptance processes

• Establishing SLAs, KPIs, operational controls and reporting

• ITIL service management, capacity, lifecycle, resilience and support arrangements

• Coordinating architecture, engineering, security, operations and business stakeholders

• Transitioning service ownership into permanent operational teams

A broad understanding of infrastructure hosting, virtualisation, cloud, networking and distributed platforms is required.

Experience of manufacturing IT/OT, Edge Hosting, SIAM, ServiceNow or global multi-site infrastructure programmes would be advantageous.

The successful consultant will be responsible for establishing a sustainable service and operating model that permanent teams can manage and develop independently.

Contract: 6 months, -600645/day, Inside IR35 via umbrella.

Location: UK hybrid, with customer-site engagement as required.

Please apply with a CV demonstrating infrastructure services or operating models you have personally established, rather than simply supported or transitioned.