National Account Manager - Cleaning and Facilities Management Salary: £50,000 - £55,000 + Car AllowanceLocation: UK Nationwide (travel to multiple sites required) About TCFM TCFM is a leading UK provider of specialist cleaning and facilities management (FM) services, supporting national clients across retail, leisure, distribution, and commercial sectors. As our business continues to grow, we are seeking a National Account Manager to lead a high-profile, multi-site leisure and health club contract across the UK. The Role As National Account Manager, you will have full responsibility for the delivery, performance, and growth of a major national client account. This role combines strategic account management, operational leadership, and commercial oversight, ensuring the contract consistently meets or exceeds service expectations, KPIs, SLAs, and financial targets. You will act as the senior client relationship lead while managing and supporting regional and site-based teams across multiple locations nationwide. Key Responsibilities: Full operational and commercial management of a national multi-site cleaning and FM contractAct as the primary point of contact for the client, building strong, trusted relationshipsLead, support, and develop regional managers and site teams across the UKEnsure delivery against contractual KPIs, SLAs, and service level agreementsManage budgets, forecasting, and cost control to drive strong financial performanceDrive service improvement, operationa