Branch Assistant (Customer Service and Operations)Location: StainesMonday to Friday Full-Time Free On-Site ParkingAbout the RoleWe are looking for a proactive and customer-focused Branch Assistant to join our friendly team in Staines on a temporary-to-permanent basis.This is a varied and hands-on role that combines customer service, hire administration, warehouse support, and basic office duties. No two days are the same, making it an excellent opportunity for someone who enjoys working in a fast-paced environment while building valuable experience within branch operations and the hire industry.As a Branch Assistant, you will be one of the first points of contact for customers, helping to ensure the smooth running of the branch while delivering outstanding service at every opportunity.Key ResponsibilitiesWelcome and assist customers in person, over the phone, and via emailProcess sales and hire transactions accurately using branch systems and tillsManage hire bookings, off-hires, returns, and associated administrationPick, pack, and prepare customer ordersReceive deliveries, check goods in, and assist with stock controlReplenish stock and maintain a clean, safe, and organised branch environmentProvide product and hire advice to customersComplete administrative duties including data entry, order processing, and system updatesSupport the wider team in achieving branch operational and sales targetsWhat We''re Looking ForPrevious experience within customer service, retail, trade ..... full job details .....