Main Duties: 1. Team Supervision and Coordination Oversee the security team before, during, and after events. Assign posts and patrol areas to security personnel. Conduct briefings to communicate event-specific risks, emergency procedures, and team roles. 2. Crowd Control Monitor crowd behavior to prevent disturbances, fights, or overcrowding. Direct guests efficiently to avoid bottlenecks at entry, exits, and common areas. Enforce venue policies (e.g., no re-entry, prohibited items, age restrictions). 3. Access Control Ensure only authorized individuals access restricted areas (e.g., backstage, VIP, tech booths). Supervise bag checks, metal detector use, and ticket scanning areas. Intervene if any unauthorized access or security breach occurs. 4. Emergency Response Act as the point of contact during emergencies (e.g., medical, fire, violence). Coordinate evacuations or lockdowns if needed, following venue protocols. Liaise with first responders, including police, fire, and medical services. 5. Incident Reporting and Documentation Record and report incidents such as thefts, injuries, or conflicts. Complete post-event security logs and reports for management. Collect witness statements if necessary. 6. Communication Maintain constant communication with other team leaders, control room, and event managers. Use radios or other tools to relay important information swiftly. 7. Customer Service Maintain a calm, approachable demea