We are looking for an experienced Shift Manager to join a our client.Reporting to the Technical Manager, you will support the site team across all technical plant and infrastructure requirements. You will coordinate planned preventative maintenance (PPM), reactive maintenance and break/fix activities, working closely with the Data Centre Management and Facilities teams.The role involves the management of critical data centre operations, close engagement with new and existing customers, maintaining operational continuity and ensuring consistently high standards of service delivery through specialist subcontractors.This is a key operational role within a business-critical environment, requiring someone who can remain calm under pressure, take ownership of issues and drive them through to successful resolution.Witness and oversee all critical works undertaken on site.Manage MandE activities to ensure service delivery consistently meets expectations.Support the Data Centre Manager with customer requirements, technical drawings, pricing and implementations.Assist with scenario testing and training for site teams.Proactively identify and drive opportunities to improve data centre infrastructure efficiency.Provide oversight of method statements, risk assessments and permit requirements.Site Availability and Service ContinuityMaintain zero customer downtime and minimise the risk of breaches against contractual SLAs and KPIs.Work closely with the Service Management Centre on change ..... full job details .....