Start date: 05th May 2026Location: EE Gosforth, BT Gosforth Contact Centre, Newcastle Upon Tyne, NE12 9ET Salary: £21,620 plus incentives throughout the year Start your future with EE - Where your voice could be the start of something big! What''s in it for you: A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a monthHuge discounts off other tech such as Smart watches, speakers, tv''s, gaming consoles and subscriptions Discount codes to give out to friends and familySupport to carve your own career path. We''re passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you''ll be doing: At EE, we believe every customer interaction should be a positive experience. You''ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You''ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chanc