Claims Handler - Motor Claims Salary: £28,000+ (DOE) Location: Rochdale - Excellent Transport Links Hours: Monday to Saturday (Shifts between 8:00am-5:30pm, plus 9:00am-12:00pm on Saturdays) Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. About the Role As a Claims Technician, you will be the first point of contact for clients referred by our trusted partners. You will manage your own caseload of motor claims from first notification through to settlement, ensuring each client is fully supported until they are restored to their pre-accident position. Key Responsibilities Taking detailed information for new claims and assessing their validityManaging your own portfolio of ongoing claims efficientlyGathering all necessary information to support claim recoveryProviding clear, professional updates to clients and third partiesMaintaining a proactive approach to progressing each claim in a timely manner This role is ideal for someone who enjoys problem-solving, communicating with customers, and taking ownership of their workload. Person Specification Preferred but not essential: Familiarity with ABI/GTA guidelinesUnderstanding of the phonetic alphabetConfidence using Microsoft Office applicationsBasic knowledge of internet technologies Above all, you will bring a proactive, can-do attitude and a commitment