Search are supporting the recruitment of a Credit Controller in Midlothian with hybrid working and flexible working. Reporting into the Accounts Receivable Manager, you''ll take ownership of your own customer ledger, managing overdue balances, setting up payment plans and issuing debt-chasing letters. You''ll work closely with Account Managers and the Sales team to resolve queries and reduce the number of unhappy customers, using a recently introduced ticketing system to ensure cases are handled efficiently. You''ll also play a key part in producing debtor reports, supporting process improvements and ensuring credit control procedures are followed.If you''re a motivated Credit Controller looking for a role where your contribution is truly valued and to join an established credit control function with robust processes and a collaborative, supportive environment, then you would be encouraged to apply. Key Responsibilities: Manage your own customer ledger, including overdue balances and payment plans Issue debt-chasing letters and follow up on outstanding payments Set up new customer accounts and perform credit checks Accurately record and allocate incoming payments Collaborate with Account Managers and Sales to resolve customer queries Use the ticketing system to manage and resolve cases efficiently Produce weekly and monthly debtor reports Suggest and support process improvements Ensure compliance with established credit control proceduresWhat we''re looking for: Demonstrable