Configuration Supervisor
Configuration Supervisor - IT Deployment / BuildBirminghamMonday-Friday - 06:00 - 14:30PermanentThe OpportunityAn exciting opportunity has arisen for an experienced Configuration Supervisor to join a fast-paced IT operations environment, leading a team responsible for the build, configuration, and deployment of IT equipment.This role is ideal for someone with a strong background in IT hardware deployment or configuration who is looking to step into, or further develop, a hands-on leadership position.The RoleYou will be responsible for supervising a team of engineers who configure IT equipment (laptops, desktops, and devices) to customer specifications, ensuring all orders are delivered accurately, on time, and to agreed standards.This is a floor-based, operational leadership role, where you will play a key part in maintaining productivity, quality, and team performance.Key ResponsibilitiesLead, motivate and support a team of configuration engineersEnsure all devices are built and configured to required standards and customer specificationsMonitor workflow and resolve issues quickly to avoid delays or backlogsWork closely with scheduling, technical, and warehouse teams to ensure smooth operationsDrive performance against KPIs and SLAsConduct team reviews, training, and development activitiesSupport recruitment, onboarding, and general people management dutiesMaintain accurate records and ensure internal systems are up to datePromote and maintain health and safety standards acr
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