Join Our Team as a Complaints Handler - Banking and Financial Services (Hybrid, Glasgow) Teleperformance certified as great place to work UK in 2025! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. We''re expanding our Banking and Financial Services team and are looking for skilled Complaints Handlers to join us. If you have at least one year''s experience in the banking or financial services industry, we''d love to hear from you. The Details You''ll Want to Know Start Date: 12th January 2026 Get ready to kick off the new year with a fresh start in a role that truly matters! Salary: £26,728 per annum Competitive pay with opportunities to grow and develop your career. Location: Hybrid - Glasgow, Cuprum Building, Argyle Street Hybrid solutions to match business and personal needs Hours: Full-Time - 40 hours per week Shifts between 8:00 am and 5:00 pm, Monday to Friday Training: 3 weeks of comprehensive training, followed by 5 weeks of supported working Contract Type: Permanent Background Checks: To keep our customers and colleagues safe, you''ll need to pass the following checks: Right to Work in the UK Criminal Record Check Credit Check Sanction CIFAS Any other relevant pre-employment screening Please note: No holidays or time off can be taken during your first 8 weeks of employment Join Our Complaints Team - Where Empathy Meets Excel